Delivery Information

Standard Delivery
Free shipping on all Australian orders $100 and above.
For all orders under the value of $100, a $8 standard delivery fee will apply with the below delivery times (including dispatch):

• 2-5 business days - VIC, NSW
• 3-6 business days - ACT, SA, TAS & QLD metro
• 3-10 business days - WA and most regional areas

 

Express Delivery
Express shipping is available within Australia at a cost of $14.95 with the below delivery times (including dispatch):

• 2-3 days business days - VIC, NSW
• 2-4 business days - ACT, SA, TAS & QLD metro
• 3-5 business days - WA and most regional areas
  

 

New Zealand Delivery
Free shipping on orders $100 and above.
For all orders under the value of $100, standard shipping to New Zealand is available at a cost of $9.95 AUD with the below delivery times (including dispatch):

• 3-8 business days

 

Please note, in busy trading periods, orders may take longer due to high volumes.

 

Click and Collect
We're excited to offer Click & Collect across our Australian stores. Simply place your online order with Black Pepper, and it'll be ready to collect from your chosen store within 3 hours.

For more details view our click and collect page.

 

Within Australia, Black Pepper sends parcels via the Australia Post E-Parcel service. If you have specific needs please contact our Customer Service Department via phone on +61 3 9007 2218 (Australia) or +61 3 9007 2661 (New Zealand) or email at [email protected]

A signature is required upon delivery so please select an address where someone is available during business hours to receive your purchase. If for some reason your parcel cannot be delivered, a card will be left and you will then be required to pick up your parcel at the designated post office.